Ray Wang – Engagement Applications

We’re just at the beginning. I think we are missing a lot of things. I mean what we are trying to accomplish is a category of applications I’m calling ‘engagement applications’, and these engagement applications have to be able to deliver information in right time, not real time but right time, based on context, like location or context such as semantic, or context such as the relationship you’re in. Right, because afterwards if you want to get more technical.. I dunno how technical you are, so if I get too technical or not technical.

So, the things, for example, on role-based security, that’s going to dictate what I share with you. And the elements in complex event processing that going to determine the rules in our rooms, of each interaction that I’m going to automate over time. Right, so the soft learning mechanism and predictive tools that organize and drive correlation. So we need to put these together and then we need action frameworks that create offers or suggestions that tie back to our networks, tie back to other data, right. So it would living in that kind of engagement world where the engagement of, you, between a person to person or person to machine or machine to machine becomes very important and so, how we structure this new world, of not just peer to peer, its almost machine to machine, those individual relationships.

That’s really where the power is going to come from, it’s how we understand the individual.

Other Videos

Ray Wang - The right of being offline

Ray Wang - The right of being offline

A lot of the changes have been happening on the consumer side and the societal side. That organizations are behind. They're just catching up. So… I mean this is the same thing when email or chat first came in we all used it, right? Companies banned it but this is ridiculous. We got to have work done. Same thing with devices. People were bringing their own devices to work. So… I mean we are kind of dictating how the workplace is[...]

Ray Wang - Collaborating with customers and suppliers

Ray Wang - Collaborating with customers and suppliers

Customers and suppliers is different. Customers definitely. The customers are your fan base. You have to find ways to take their passion and their delight, and their energy and translate this into new products. That's a given and that's not gonna be very difficult. You'll find that maybe ten per cent of your customers will be actively engaged, five per cent will be willing to provide ideas, and one per cent at least will be help you in co-creation. Right.[...]

Ray Wang - Enterprise class software follows five assets

Ray Wang - Enterprise class software follows five assets

The notion of the software being freeze is not going to change. I don't think it's gonna change the quality of the apps that are available, and we are to take the consumer innovations and make them enterprise class. And enterprise class follows five assets. We have five assets of enterprise class that we talk about. And the first one is scalable, and definitely we have to build the scale up and down on a regular basis. The second one is[...]

No thumbnail available

Ray Wang - We are not very good at filtering information

I think a lot of the issues when we filter information are we don't do a good job at filtering information. It's… You take activity streams for example, on a twitter or facebook wall. That's the predominant UI in the social world today. You do need filters, you do need there filters against subjects and context, and location… So the users have to be given some of those capabilities to do better filtering. Right, because we are suffering from information overload,[...]

Comments over the web

Loading Facebook Comments ...

One Response to Ray Wang – Engagement Applications

  1. Pingback: Ray Wang – Engagement Applications | Future of Collaborative Enterprise | coworkingnews | Scoop.it

Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>