Paula Thornton – Large businesses just become psychotic

Relationships. I mean they know who’s responsible for what, they attempt to put the right person on the right assignment, you know, it’s like they just arbitrarily will say oh here, take care of this, take care of that, and there’s less division of labor and there’s more division of labor. Right? It’s perfect dichotomy, right? And that’s what you want, the better at embracing the dichotomy. And that is, you know, if coffee needs to be made, you know, I’m part of the social structure, I just gonna go make the coffee. Because I care about the people that I’m working with, and it’s probably my turn, you know? And so, there’s that personal… I’m connected with these people, I believe in these people and I wanna help these people, because we have a relationship.
And the biggest thing that happens in those small environments, and they have to do it because otherwise they won’t survive, it is they know how to fight like family. And they get over it. In the big business, they don’t know how to fight like family, and they never get over it. It’s all social stuff. Small businesses by large are better at the social stuff than large businesses. And large businesses get over it by simply refusing to admit that it’s there and so they hide it. You know I mean then the businesses just become psychotic. You don’t have feelings, you don’t get over it, you know, all these things, or let’s not talk about that now, or we’ll table this discussion, or you know… All these things that prevent us from being human.

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