I think what we think of these collaboration tools, are not only going to be helpful for collaboration inside companies, but they’re going to be helpful for collaboration with customers and across companies and between companies, and I think one thing that a lot of global companies still have yet to figure out, is that you cant have a system that only works within your company, and be able to collaborate in the way that you’re probably going to need to collaborate in the future. It’s got to be, you’ve got to have systems that are able to cross boundaries.
This came home to me really strongly when I looked at, you know, I was reading some writings by the US military, as I was thinking about network centric warfare and all these, you know, basically, you know, having to deal with guerilla operations and so forth. The US, the future of the US military is, they’re going to use HTTP, they’re going to use public IP protocols, and the reason for that, is that they have no way to predict what kind of things they’re going to need to hook in to the network or how or what way, they can even… these are things that haven’t even been invented yet and haven’t even been imagined yet. I think its also true for companies, that, you know, you don’t know, there’s no way you can know in advance what things you might need to link to or hook up to or interoperate with. You just can’t know those things, and you can’t know, and you certainly can’t assume that those things will be invented, and owned by your company in every case.
In many cases they will be outside your company, they will be your partner that you need to, you know, interact with, or there might be information that’s required from customers.