I believe that the collaborative enterprise fulfills more the needs of companies than those of people, of employees. Employees, they need, I would like to say, you know, in surveys and studies, one of the biggest employees’ expectations is a better mood at the workplace. The workplace’s mood, it isn’t the collaborative enterprise, it is the office, it is the hierarchy, the way they are evaluated, objectives they are given, it is the real work. Don’t forget this. The real expectation of workers is the real work. They way they work in real life.
On the other hand, the company needs this collaborative model. Why? Because it is a way to develop corporate collective intelligence. We need information, we need to create communication, but why, because ideas may spark. What is successful here, why couldn’t I adapt it myself? I see in the collaborative enterprise rather something which answer businesses’ needs for innovation and productivity than something which would answer, let’s say, people’s needs for affectivity and communication.
Because for people it exists in the reality. The atmosphere of the workplace, the relationships with the hierarchy, the refusal of stress as a management model, that is what is real for people. But not for businesses. Businesses need, in a high context of competitiveness and competition , to leverage talents, to harness people’s creativity.
Interview conducted by Frédéric Gilbert.