I like a lot the idea that a leader is not someone who give answers, but a leader is someone who dares to ask questions. I love this idea. So… decision making… who will make a decision?
For sure, it won’t be done in a centralized way, but in a distributed way, everyone will make the decisions he has to make at his own level… Will they be made in a collective way? One thinks of votes, of pools or consensus… No, I don’t either think it will happen this way. We cannot allow that, it isn’t fast enough. On the other hand, emergence makes sense, because it is something the collective allows, the collective will make logical decisions emerge. The fact of being inside a collaborative environment, to have access to some part of the organization, to work with… to share information, to give information then to see some appearing in others parts of the organization, this will allow decision making to… It will be logical, to follow some direction and not another one. So, distributed decision making, emergent decision making… Yes, decision making is different, we will much less deal with rational information analysis and performance indicators and others before making a decision, and will much more be tuned in to what collaborative environments will make emerge. Thus things will change upstream.
In the part: to make decisions you must be informed. The whole information acquisition part is totally different; furthermore we begin to talk about Big Data which will give another dimension. Performance indicators by themselves, is something I work on regularly, performance indicators are also things which stiffen organizations, which don’t allow them to adapt to the market fast enough, or even to transform themselves fast enough. KPIs, which are something which is regularly talked about, which is praised, are very sclerosing for a company. So it is with decision making: distributed, or spread, which is even better than distributed, and thinking upstream of decision making is totally different.