Rawn Shah – Companies have to ajust their thinking

I think we have to evolve the thinking about what is an enterprise system. It’s not longer just the systems you run. It’s the systems that help you do business, and help you do your work. There is several different categories, the lead users would use anything, they just want to try more and more things. Whether they actually use it or not, sometimes, you know, you use that new application, that app that you downloaded and you put your corporate information on there, just because you… so you want to try it out, you know, let’s put some real use to it and see how it works. But, what they may or may not realize, you just put some corporate information out there, that is a security risk. Maybe they don’t use that application anymore.

On the other hand there is: you want to use this system because it is… there are so many reasons, it is faster than your enterprise network, they have… the cloud services out there are of much bigger scale than your own. That is one of the biggest reasons why people do this. It’s convenient because it’s fast, but at the same time it is outside the domain of what is managed, what is understood.

So they have to adjust, companies have to adjust their thinking as: do you want to be authoritarian so you can cut that off, you can’t do any of that? Or do you want to say: okay you can use these systems, but you have to use it with this caution, either some of it is a technical framework, and you use only this part, of it or you use only these applications or you put it in a particular security level or in a particular place. And sometimes they go out and they create something in the – in a public environment, this is our company site, use only this part of that, don’t use the entire system in the cloud itself, just our portion.

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