Rawn Shah – Public and private are learning from each other

I hear more and more from public institutions, public sector: “we need to act more like companies. You know, they innovate faster, they move faster and things like that. They are much more efficient than we are.” And then from the company side it’s I think we need to serve some of the needs that we don’t see happening in the public system. I think that it’s a good thing that both sides have that, they are learning from each other. They still have their defined roles; just because a company does some level of service, it doesn’t mean the public sector can abdicate their responsibility for it. So, what you are getting is plus, so it’s beyond some of the capabilities.

Sometimes, they find holes in public service aspect. This is not being served at all or this is… they don’t have their ability to serve this, but we can, sometimes because companies bring their own relationships as well. They bring their own knowledge, they bring their own expertise, they bring their own relationships so the employees have expertise. They call clients that they have, the partners that they have, is their relationships. Some of the assets that they have are also useful. So what we are seeing is that they can put that into to apply, you know for… you can say the public good, that community workforce who is working there, which the Government does not have access to and by definition they will not have access to. And more and more it’s better understanding of both parts, that wall between the two sides that needs to exist as well. So it encourages companies to act more like public service, probably the public service to act more like companies as well, you know because that is that fighting ground, that is the innovation ground.

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