I’m not sure if it’s something you can just learn at school. I’ve seen new hires coming from good universities, and after a few weeks just become what the organization was. So you can have good principles, you can have lots of theoretical knowledge, but when you enter a huge organism like an organization, you simply adapt to the organization if you want to fit. And everybody at some point wants to feel himself or herself as a good element of the organization, a good fit for the organization.
I think the issue is mostly with the organization; I’ve seen companies, huge companies, hiring us to help them collaborate, when the culture is only about competition. The conclusion was you cannot collaborate if you’re not going to change your culture, from the beginning to the end, and clearly they cannot do that. So I think that you can be taught to do something different, but if you see that the incentivisation mechanism, and behaviors and expectations, and KPIs are all aligned to preserve the existing structure, the existing status quo, it’s not going to work.
I see this everyday, yes we are collaborating, no we are not. We are not collaborating, we are fighting, we are killing people, that’s what it is. So you can teach me how to do that, I already know how to do that, but I don’t want to do that, because I understand that in some organizational culture, this is not the right way to do things. You’re just going to die. That’s the only outcome, so why collaborating? I’m not collaborating, so teaching is one thing, but being able to see the effect of what you should be doing is totally a different thing.