John Bordeaux – The language is they want to change

You know, it’s funny. The language is they want to change. And you brought this out, the people think, “Oh, but you know, we have the right culture of social work, social business,” because they want to change. And again, I’ve had the privilege of working with some large clients internationally now. Most of my life has been in public sector. I’m doing private sector work now, for the past couple of years, and this is eye opening. But when you talk to the people in charge, they know we need to be more agile. “We need to change faster. We need to transform.” They use all the right language. They want to change.

What we haven’t done is saying, “Here’s what it costs you.” And at the core, your change requires you to relinquish control. You can no longer set up the idea that says, “Well, here’s where we want to be. Here’s where we are. Here’s my vision where I want to be, now it’s march all the forces and march behind me and we’re going to go to this future.” That’s not the world. That was never the world we were living in. It’s increasingly not as we get more connected. So, wanting to change, understanding what it costs to change are two different things.

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