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Brian Tullis - Managers don't know how to manage transparency

Brian Tullis - Managers don't know how to manage transparency

So one thing then happens is people start forming private groups within where it's supposed to be a very open enterprise-wide tool. And then what happens is the group don't actually get used. Right? They get so little value from restricting the audience. You know, you naturally gonna get more diverse, you’re pulling out a certain question or problem that you have from a thousand people than you are from ten. If you end up forming a group in the public[...]

Brian Tullis - Give people tools to get their job done

Brian Tullis - Give people tools to get their job done

You know, when we started using social software in my IT group, one of the motivations for me was... I have a large distributed team. I just couldn't keep track of that, I couldn’t keep track of what was going on. And I think in large organizations, in any kind of organization, you need to collaborate across common silos or common organizational boundaries or whatever, to collaborate across geography, lines of business... You know i have people reporting to me,[...]

Brian Tullis - Lack of external collaboration is about loss of control

Brian Tullis - Lack of external collaboration is about loss of control

Property, intellectual property, you always have to worry that anyone you are collaborating with or working with is going to steal your idea or pass on that information to someone else... It's about loss of control. Really. My personal experience is that lack of external collaboration has been about loss of control. And, I think that's one thing people can get uncomfortable that is the loss of control that some of these... using some of these technologies, opening up organizational[...]

Brian Tullis - Collaboration is what can drive engagement

Brian Tullis - Collaboration is what can drive engagement

We talk a lot about employee engagement, that's a big buzzword these days, and it's important you know. I guess there are plenty of studies that correlate high engagement with high results. In my point of view, collaboration is what can drive engagement, because when people are connected to each other, they going to feel connected to the team and the community and the company. And once they feel that connection intrinsically through collaborative work, they'll be quite happy to[...]

Brian Tullis - About standards and technology evolution

Brian Tullis - About standards and technology evolution

I see a lot of evolving standards, I see people wanting to start taking a lead and say "we now wish to develop standards on what we mean by activity streams". Just like we figured out SMTP years ago. We figured out ways that we can send emails messages back and forth to each other, across organizational boundaries, but we don't have these collaborative technologies. We don't have standards around that right now. How this legacy technology is coming to[...]